Operated by:
SSSP RECYCLING TECHNOLOGIES
A Partnership Firm

B1 Business One (“B1 Business One“, “B1“, “we“, “us“, or “our“) is a business and professional services platform operated by SSSP RECYCLING TECHNOLOGIES, a partnership firm.

We respect your privacy and are committed to protecting the personal, business, financial, verification and other information entrusted to us.

This Privacy Policy explains how we collect, access, use, process, store, protect and share information when you use the B1 Business One mobile application, website, platform, services and related features (collectively, the “Platform“).

Please read this Privacy Policy carefully before using the Platform.

By creating an account, accessing or using the Platform, or voluntarily providing information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it, subject to applicable law.

The Platform supports different types of users, including customers, business owners, professionals and service partners.

Depending on your role and the features you use, B1 Business One may allow you to:

• Create and manage an account
• Maintain a personal or business profile
• Discover business and professional services
• Browse service categories and subcategories
• Submit service requirements
• Receive and manage service orders
• Track service requests and orders
• Receive service-related updates and notifications
• Communicate with relevant support personnel and service partners
• Register for business events
• Access business knowledge and resources
• Submit feedback and ratings
• Manage applicable subscriptions
• Make applicable payments
• Upload verification and supporting documents
• Participate as a service partner
• Complete the service-partner onboarding and verification process
• Receive and manage service requirements assigned to partners
• Use location-based features
• Access customer support and related services

B1 Business One may facilitate access to services provided by independent professionals, businesses and service partners. B1 Business One does not directly provide every service listed or facilitated through the Platform.

The information we collect depends on your role, how you use B1 Business One, the services you request and the features you access.

2.1 Account and Contact Information

When you create or use an account, we may collect:

• Full name
• Mobile/telephone number
• Email address
• Login and authentication information
• User role
• Account identifiers
• Profile information
• Communication preferences

Phone numbers and OTP-based authentication may be used to verify your identity and provide secure access to the Platform.

• Business name
• Business type
• Industry
• Business address
• GST number
• Year of establishment
• Services offered
• Business profile information
• Business verification information
• Service requirements
• Business-related documents
• Other information voluntarily provided in connection with your business

The specific information requested may vary depending on the service, account type or feature being used.

Partners may be required to provide information and documents necessary to establish and verify their identity, business and eligibility to participate on the Platform.

This may include:

• Full name
• Contact details
• PAN information
• GST information
• Business details
• Business address
• Business registration information
• Services offered
• Service areas
• KYC information
• Identity documents
• Business documents
• Verification information
• Other information reasonably required as part of partner onboarding

We may use this information to:

• Create and maintain partner profiles
• Verify partner information
• Conduct onboarding
• Evaluate eligibility to participate on the Platform
• Prevent fraudulent or unauthorised activity
• Maintain Platform trust and security
• Facilitate service assignments
• Manage partner relationships
• Provide relevant Platform functionality

Partners are responsible for providing accurate, current and lawful information during the onboarding process.

Where applicable, we may collect:

• Identity information
• PAN information
• GST information
• KYC information
• Identity documents
• Business registration documents
• Business verification documents
• Supporting documents
• Information required to verify a business or service partner
• Information necessary to prevent fraud, misuse or unauthorised activity

Verification information may be reviewed by authorised personnel and/or authorised service providers where required for the applicable process.

Users should only submit documents that are requested or reasonably necessary for the relevant service or verification process.

• Approximate location
• Precise location
• Location selected manually by you
• Location associated with a service requirement
• Location information used for maps or service-related functionality

Location information may be used to:

• Provide location-based services
• Display maps or locations
• Identify relevant service areas
• Support service requirements
• Facilitate operational coordination
• Improve location-related functionality
• Provide relevant services or information

Location access is subject to the permissions available on your device and the choices you make through your device settings.

• Service category
• Service subcategory
• Requirement details
• Business or personal requirements
• Location
• Documents or files submitted
• Requested dates or timing, where applicable
• Order information
• Order status
• Service updates
• Partner assignment information
• Completion information
• Cancellation information
• Feedback and ratings
• Communications relating to the requirement

B1 Business One uses this information to process your requirement and facilitate the relevant service journey.

Service requirements may be reviewed by B1 Business One’s operations team and assigned to an appropriate service partner.

• Name
• Contact information
• Business information
• PAN information
• GST information
• Service categories
• Service areas
• Business profile information
• Verification/KYC information
• Business documents
• Service information
• Assigned orders
• Order status
• Customer/service communications
• Feedback and ratings
• Subscription information
• Support requests
• Other information required for partner operations

This information may be used to administer partner accounts, conduct verification, facilitate assignments, support service delivery, communicate with partners and operate the Platform.

The Platform uses third-party payment services, including Razorpay, for applicable payment and subscription transactions.

Depending on the transaction, we may process or receive information such as:

• Transaction identifier
• Payment status
• Subscription status
• Transaction amount
• Currency
• Payment date
• Refund information
• Cancellation information
• Payment-related metadata

Payment card, banking or other sensitive payment credentials may be processed directly by the applicable payment service provider rather than being stored directly by B1 Business One.

B1 Business One does not intentionally store payment credentials beyond what is necessary for the supported payment process.

Users should review the applicable payment provider’s own privacy policy and terms for information about its data-processing practices.

This may include:

• Device type
• Device model
• Operating system
• Operating system version
• App version
• Device identifiers
• IP address
• Network information
• Push notification tokens
• Device status information
• Diagnostic information
• Crash information
• Application performance information

This information may be used for:

• Security
• Authentication
• Fraud prevention
• Troubleshooting
• Crash diagnosis
• Performance improvement
• Push notifications
• Service reliability
• Technical support
• Platform maintenance

• Searches
• Pages or screens viewed
• Services explored
• Service categories accessed
• Orders
• Service requirements
• Event registrations
• Subscription activity
• Notifications
• Support requests
• Feature usage
• Feedback
• Interactions with Platform functionality

This information may be used to understand Platform usage, improve functionality, troubleshoot problems, provide relevant services and improve the overall user experience.

• Your contact information
• Account information
• Service/order information
• Support request details
• Messages or information you voluntarily provide
• Attachments or documents submitted through support
• Relevant technical information

This information may be used to:

• Respond to your request
• Resolve service issues
• Provide customer support
• Investigate complaints
• Improve Platform operations
• Troubleshoot technical problems
• Maintain necessary business, security and legal records

If you register for an event, we may collect:

• Name
• Contact information
• Registration details
• Selected event
• Attendance information
• Payment information where applicable
• Other information required for event administration

Where an event is organised or managed by an independent third party, relevant information may be shared with that organiser where necessary to fulfil your registration or participation.

We may process information about:

• Articles or resources viewed
• Searches
• Topics accessed
• Interactions with educational content

This information may be used to improve the relevance and quality of the Knowledge Base and related Platform features.

Account Management

• Creating and maintaining accounts
• Authentication
• OTP verification
• Managing profiles
• Managing customer and partner roles

Service Delivery

• Processing service requirements
• Managing orders
• Reviewing service requirements
• Assigning requirements to appropriate service partners
• Facilitating communications
• Tracking service progress
• Supporting completion of requested services

Partner Onboarding

• Partner registration
• KYC verification
• PAN/GST verification
• Business verification
• Partner profile management
• Service assignment and operations

Security and Fraud Prevention

• Protecting accounts
• Detecting suspicious activity
• Preventing fraud
• Preventing misuse
• Maintaining Platform security

Payments

• Processing subscriptions
• Processing applicable payments
• Confirming transactions
• Managing refunds or cancellations
• Maintaining transaction records

Communications

• Service notifications
• Order updates
• Account notifications
• Event notifications
• Support communications
• Important Platform announcements

Customer Support

• Responding to enquiries
• Resolving complaints
• Managing support tickets
• Troubleshooting technical problems

Platform Improvement

• Understanding Platform usage
• Improving features
• Diagnosing errors
• Improving performance
• Developing new functionality

Events and Community

• Event registration
• Event administration
• Event communications

Compliance

• Complying with applicable laws
• Responding to lawful requests
• Maintaining legally required records
• Preventing fraud and abuse
• Protecting legal rights

We may share information where necessary to provide the Platform, process requests and deliver services.

16.1 Service Partners and Providers

When you submit a service requirement, relevant information may be shared with the service partner assigned to your requirement.

The information shared may include information reasonably necessary to:

• Understand your requirement
• Contact you
• Provide the requested service
• Coordinate the service
• Complete the order

The specific information shared depends on the service requested.

16.2 Technology and Infrastructure Providers

We use third-party technology and infrastructure providers to operate and maintain the Platform.

These may include:

• Firebase
• Google Maps
• Razorpay

These providers may process information necessary to provide their respective services.

16.3 Payment Providers

Payment-related information may be processed through payment service providers such as Razorpay when you make a supported payment.

16.4 Maps and Location Services

Location and map-related information may be processed through mapping services such as Google Maps where necessary to provide location-related functionality.

16.5 Cloud, Authentication and Notification Services

B1 Business One uses cloud infrastructure, authentication, database and notification services to operate the Platform.

Firebase services may support functions including authentication, data storage, notifications and related Platform functionality.

16.6 Legal and Regulatory Requirements

We may disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to valid legal processes
• Respond to lawful government requests
• Protect users
• Prevent fraud
• Investigate security incidents
• Protect B1 Business One’s rights or property
• Protect the safety of users or others

16.7 Business Transfers

If SSSP RECYCLING TECHNOLOGIES or the B1 Business One business undergoes a merger, acquisition, restructuring, sale of assets or similar transaction, user information may be transferred as part of that transaction, subject to applicable law and appropriate privacy protections.

These include:

Firebase

Firebase services support functions such as authentication, cloud infrastructure, database functionality, notifications and technical operations.

Google Maps

Google Maps supports mapping and location-related functionality.

Razorpay

Razorpay supports applicable payment and subscription transactions.

Third-party providers may independently process information under their own terms and privacy policies.

We encourage users to review the privacy policies of applicable third-party providers.

• Unauthorised access
• Unauthorised disclosure
• Loss
• Misuse
• Alteration
• Destruction

Security measures may include:

• Access controls
• Authentication controls
• Role-based access
• Secure communications
• Encrypted transmission where applicable
• Secure cloud infrastructure
• Monitoring and logging
• Security procedures
• Limited access based on operational requirements

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should notify B1 Business One promptly if they suspect unauthorised access.

• Providing requested services
• Maintaining accounts
• Completing transactions
• Customer support
• Fraud prevention
• Security
• Legal and regulatory compliance
• Dispute resolution
• Accounting and record-keeping
• Enforcing agreements
• Legitimate business purposes

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, B1 Business One may delete, anonymise or securely dispose of it, subject to applicable legal, regulatory, contractual, security or legitimate business requirements.

Where information must be retained by law, it may be retained for the period required by applicable law.

Users may initiate account deletion through the available account settings/deletion functionality within the application.

Users who are unable to access their account may also request deletion by contacting:

Email: b1businessoneofficial@gmail.com

Subject: Account Deletion Request — B1 Business One

We may need to verify the identity of the requester before processing a deletion request.

Following a valid and verified deletion request, B1 Business One will delete or anonymise personal information associated with the account where required and where technically and legally possible.

Certain information may be retained where required or permitted by law, including information necessary for:

• Legal compliance
• Tax and accounting requirements
• Fraud prevention
• Security
• Dispute resolution
• Enforcement of legal rights
• Regulatory obligations
• Completion of legally required records

Where information is retained for these purposes, it will be restricted from unnecessary use and retained only for the applicable purpose and period.

These may include the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of information
• Request information about how your information is processed
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing where applicable
• Request information about third-party sharing
• Manage device permissions
• Manage notification permissions
• Request assistance with privacy-related concerns

Some rights may be subject to applicable legal limitations.

To exercise a privacy-related right, contact:

B1 Business One
Operated by SSSP RECYCLING TECHNOLOGIES

Email: b1businessoneofficial@gmail.com
Phone: 9743345611

We may request reasonable information to verify your identity before processing certain requests.

If you deny location access, certain location-dependent features may not function correctly.

Location-dependent functionality may include maps, location-based services, service areas and certain service requirements.

B1 Business One does not require location information for every Platform function.

• Account activity
• Service requirements
• Orders
• Partner assignments
• Service updates
• Events
• Support
• Subscription information
• Important Platform announcements

You can manage notification permissions through your device settings.

Disabling notifications may affect your ability to receive timely updates.

The Platform is not directed toward children under the applicable minimum age for use of the service.

We do not knowingly seek to collect personal information from children for purposes prohibited by applicable law.

If you believe that a child has provided personal information to B1 Business One inappropriately, please contact:

b1businessoneofficial@gmail.com

If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take appropriate steps consistent with applicable law.

Where personal information is transferred across jurisdictions, B1 Business One will seek to apply appropriate safeguards as required by applicable law.

B1 Business One is not responsible for the privacy practices of third-party websites or services that it does not control.

We encourage users to review the privacy policies of third-party services before providing personal information to them.

• Financial services
• Business loans
• Funding
• Insurance
• Legal services
• Taxation services
• Business advisory services
• Other professional services

B1 Business One does not itself necessarily provide, underwrite or approve every regulated service facilitated through the Platform.

Where applicable, these services may be provided by independent professionals, authorised service providers, regulated institutions, insurers, lenders, advisors or other third parties.

Eligibility, approval, pricing, terms and availability are determined by the relevant service provider.

Users should independently review the terms, disclosures, eligibility requirements, fees and privacy practices applicable to the specific service provider.

Eligibility, approval, pricing, terms and availability are determined by the relevant authorised financial institution, insurer, lender, advisor or service provider.

B1 Business One does not guarantee that a user will receive financing, insurance coverage, approval or any other financial product.

You are responsible for ensuring that information you provide:

• Is accurate to the best of your knowledge
• Does not unlawfully disclose another person’s confidential information
• Does not infringe third-party rights
• Does not contain malicious software
• Is submitted only for a legitimate Platform purpose

Do not upload documents or information belonging to another person unless you are authorised to do so.

• Service quality monitoring
• Service evaluation
• Customer support
• Platform improvement
• Complaint handling
• Internal analysis

Users should avoid including sensitive personal information in public feedback or reviews.

The extent of information displayed or shared depends on your role, the relevant service and Platform functionality.

Partners are responsible for ensuring that the information they provide is accurate and lawful.

• Platform updates
• Services
• Events
• Offers
• Subscriptions
• Business opportunities
• Relevant Platform information

Where applicable, users may manage promotional communication preferences.

Transactional, security and essential service notifications may continue even if promotional communications are disabled.

The current B1 Business One application does not display third-party advertisements and does not currently use advertising services such as Google AdMob, Google AdSense or other third-party advertising networks.

If B1 Business One introduces third-party advertising in the future, this Privacy Policy may be updated to describe the applicable advertising providers, information processing and user choices before or when such functionality is introduced, as required by applicable law and platform policies.

• Website functionality
• Security
• Session management
• Analytics
• Performance
• User preferences

Where legally required, users may be provided with controls to manage non-essential cookies.

• Changes to the Platform
• Changes to our data practices
• New services
• Changes to applicable law
• Changes to technology providers
• Regulatory requirements

When we make material changes, we may update the “Last Updated” date and, where appropriate, provide additional notice through the Platform or other reasonable means.

You should periodically review this Privacy Policy for the latest information.

We will review and respond to privacy-related complaints and requests within a reasonable period, subject to the nature of the request and applicable legal requirements.

Privacy Contact

SSSP RECYCLING TECHNOLOGIES
Operator of B1 Business One

Email: b1businessoneofficial@gmail.com
Phone: 9743345611

For privacy requests

Subject: Privacy Request — B1 Business One

For account deletion

Subject: Account Deletion Request — B1 Business One

Where applicable law provides a right to lodge a complaint with a relevant data protection or regulatory authority, you may also exercise that right.

B1 Business One, operated by SSSP RECYCLING TECHNOLOGIES, will seek to comply with applicable Indian privacy, data protection and information technology requirements and other applicable laws governing the processing of personal information.

Where users are located in jurisdictions with additional mandatory privacy protections, those protections may apply to the extent required by applicable law.

SSSP RECYCLING TECHNOLOGIES
Partnership Firm
Operator of B1 Business One

Email: b1businessoneofficial@gmail.com
Phone: 9743345611

© 2026 SSSP RECYCLING TECHNOLOGIES. All rights reserved.

B1 Business One is a business and professional services platform operated by SSSP RECYCLING TECHNOLOGIES.